Service · 01

Generative Engine Optimisation (GEO). The new page one.

Your buyers are asking ChatGPT, Gemini, and Claude questions that used to send them to Google. Showing up inside the answer is the new ranking. We engineer your brand's presence across the answer layer — every model, every market.

Why GEO

The answer layer is intercepting your top-of-funnel.

By 2026, 50%+ of commercial discovery research starts inside an LLM. If your category leaders aren't the entity those models cite — your competitors will be.

The GEO programme

Four pillars. One outcome.

01

Truth Gap Audit

EMintel probes GPT-4o, Gemini 2.5, Claude, and Perplexity with your buyers' deal-breaker questions. We score mention rate, hallucination risk, citation frequency, and omission.

02

Entity Scaffolding

Wikipedia, Wikidata, Crunchbase, G2, industry directories. We engineer the entity graph the models train on — so your brand resolves to the right concept across every model.

03

Citation Engineering

Tier 1 placements, structured data, and on-page entity markup designed for the answer layer. The signals LLMs actually weight.

04

Share of Model Tracking

Daily probes across the models your buyers use. Live dashboards. Trended against competitors. The metric the industry is catching up to.

05

LLM-Optimised Content

Briefs scored for citability before they ship. Structured for retrieval. Written so models lift the answer cleanly into their response.

06

AI Overview Optimisation

The Google answer layer is its own surface. We optimise specifically for AI Overview inclusion — the largest single shift in SERP behaviour since featured snippets.

Spotlight · Truth Gap Audit

Probe the models. Score the gaps.

We probe foundation models with the deal-breaker questions your buyers actually ask. The output: a scored map of where your brand is mentioned, missed, hallucinated about, or omitted entirely.

  • 01
    15 deal-breaker queriesCo-developed with your sales and product team. The questions that change a buying decision.
  • 02
    4 foundation modelsGPT-4o, Gemini 2.5, Claude, Perplexity. Probed daily, scored consistently.
  • 03
    Hallucination flagsEvery false claim about your brand caught and prioritised for correction.
  • 04
    Action planSequenced sprints to close the gap. Briefs, links, schema, and entity work — owned and shipped.

Sample output · Truth Gap probe

GPT-4o9/15 · 3 hallucinations
Gemini 2.57/15 · 5 hallucinations
Claude 3.511/15 · 1 hallucination
Target Q413/15 · ≤1 hallucination
Hallucinations caught 8

Frequently asked

GEO & AI Search Optimisation, explained.

The questions clients ask most before they engage. Tap any to expand.

What is Generative Engine Optimisation (GEO) or AI Search Optimisation?

Generative Engine Optimisation (GEO) is the process of making your website's information easily retrievable, clear, and consistent for large language models (LLMs) like ChatGPT, Claude, and Perplexity. Unlike traditional SEO, which focuses on ranking links on a search page, GEO focuses on providing structured, accurate evidence so that generative AI systems confidently cite and recommend your brand when synthesising answers to user queries.

How do different AI platforms choose their sources?

Each AI platform has unique retrieval behaviours and preferences:

  • Perplexity — Prioritises real-time web retrieval, heavily favouring extreme content freshness (where citation likelihood drops after 2–3 days) and authentic community discussions from sites like Reddit.
  • Claude — Favours comprehensive, in-depth content (often 3,000+ words) and places a high value on verifiable author credentials and industry databases.
  • ChatGPT — Relies heavily on its underlying training data, but also uses "query fan-out" to synthesise web results, often rewarding content that front-loads its key claims.
Does optimising for Perplexity also help with ChatGPT?

Partially. Because both platforms utilise web search retrieval, content that ranks well on traditional search engines will generally benefit on both. However, their underlying algorithms differ significantly — Perplexity uses a complex reranking model across dozens of citation factors, while ChatGPT relies more heavily on its training data and Bing ranking signals.

Why is an "LLM.txt" or "LLM Info" page important for GEO?

An "LLM Info" page acts as a raw, structured data feed (often a markdown file) hosted on your site that explicitly lists your company's mission, pricing, features, ideal customer profile (ICP), integrations, and case studies. By giving LLMs a single, centralised source of truth, they are more likely to cite your verified facts instead of relying on outdated or scattered fragments from across the web.

What is the fastest way to correct wrong information that LLMs repeat about a brand?

To fix hallucinations or outdated facts, you must trace the misinformation back to its source — usually an old blog post, a stale review, or mismatched website details. Update, delete, or redirect this old content and replace it with clean, structured facts. Once the underlying evidence across the web is consistent, LLMs will adapt to the new narrative.

Why do Reddit threads and customer reviews affect AI search optimisation?

LLMs do not just look at your website; they synthesise public perception by pulling from community platforms and review sites. Reviews give AI models a sense of your brand's recent performance and reliability. Reddit is heavily cited (accounting for nearly 47% of Perplexity's citations) because it offers unfiltered user experiences. If old Reddit threads contain complaints you have since fixed, LLMs might still cite them unless you transparently respond with factual updates and evidence.

How often should content be updated for Perplexity optimisation?

For Perplexity, content freshness is critical — content decay can begin within just 2–3 days of publication. We recommend auditing and updating your most important pages at least monthly by adding new data points or insights, and using highly visible "Last Updated" timestamps to signal freshness to the AI crawlers.

What role does YouTube play in AI platform visibility?

YouTube is a massive driver of AI visibility and is the most-cited domain in Google's AI Overviews. ChatGPT has also doubled its YouTube citations quarter-over-quarter. Because modern LLMs are multimodal, they actively pull videos into their answers — meaning that optimising your video titles, descriptions, and transcripts for target queries can significantly boost your visibility across multiple AI platforms.

Client voice · In their words Fortune 100 · SaaS
Earned Media operates with a forward-looking perspective. They conducted detailed research to stay ahead of the rapidly evolving search and LLM landscape, successfully advising us on how to optimise for AI Overviews and LLMs.
On quality

"Exceptional expertise in SEO — high-quality content that consistently adheres to our brand guidelines."

On authority

"Impressive ability to secure high-value links from authoritative websites, bolstering our domain equity."

On delivery

"Incredibly reliable. They integrated seamlessly with my team and consistently delivered on time, to an extremely high standard."

Fayaaz Hajiani
Director, Global Web Production · APAC & Japan
Adobe
Previously 8+ yrs at Salesforce

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