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Case study · Digital agency · White-label partner

Redback Solutions — white-label PR & SEO at scale

Redback Solutions is a Newcastle-based digital agency. Their leadership team wanted a senior-grade SEO and digital PR function they could plug into their offer for their own clients — without rebuilding the discipline in-house. They engaged Earned Media in 2021 as a white-label authority-building partner. The relationship is still going.

ClientRedback Solutions — Digital agency
IndustryDigital agency · White-label partner
RegionAustralia · Newcastle
EngagementDigital PR + Content + Outreach
PeriodAug 2021 – ongoing
5.0★
Verified Clutch rating · all five sub-scores Quality, schedule, cost and willingness to refer — all maxed out across the engagement.
4yr+
Continuous partnership and counting Now operating as the de-facto authority-building team for Redback Solutions and their book of clients.

The challenge

Redback Solutions wanted to expand their offer into authority-building, organic PR and high-quality link acquisition — without standing up an in-house team for a discipline that's increasingly specialised. They needed a partner who could:

  • Operate as a senior extension of the Redback team — referenced by their clients, never sold around them.
  • Deliver predictable monthly volume of high-quality earned media and content.
  • Stay zero-waffle: communicate clearly, hit deliverables, escalate problems early.

The approach

Earned Media built a fully-managed monthly programme covering:

  • Digital PR & outreach — earning placements on highly relevant DR50+ websites, with the link footprint Redback's clients needed for organic authority.
  • Monthly content production — long-form pieces written, edited and shipped on a fixed cadence.
  • Slack-first project management — single channel, no email tennis, no status meetings for the sake of them.

Nick leads the account; specialist content writers, outreach operators and strategists are dropped in as needed.

The results

Redback's verdict, four years in: "absolutely stunning results." Earned Media has delivered against PR, ranking and traffic objectives every month, and the team consistently runs ahead of monthly deliverables — meaning Redback's clients get more than the contractual minimum on a regular basis.

Verified Clutch ratings across the engagement: 5.0 / 5.0 on quality, schedule, cost and willingness to refer.

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